SMART Dealer Academy - Automotive Professionals
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Division of  Mironov Sloan & Parziale LLC

Fixed Operations Business Consulting Programs:

  • 2 Day Evaluation (Qualification process. Mandatory before any program commences).
  • 1 Week Program
  • Provides 5 Days of Directive Management Training at your location
  • 3 Days of Advisor Training & 1 Day of Technician Training
  • 2 Days of Appointment Coordinator, Dispatch & scheduling Training
  • 1 day of Service to sales Personnel Training
  • 3 days of Observation and Management Driven Training for Reinforcement
  • 1 hour every day progress overview management meetings
  • 2 Months of follow-up Progress Calls and Reporting
  • 1 Day of monthly follow-up (Progress Sharpening Process) Optional. Additional Daily Charges Apply.
  • 2 Day Evaluation (Qualification process. Mandatory before any program commences).
  • 2 Week Program
  • Provides 10 Days of Directive Management Training at your location
  • 1 Day Directive Management Driven process training (Process)
  • Minimal Acceptable Performance Training (Benchmarking)
  • 4 Days of Advisor Training & 1 Day of Technician Training
  • 3 Days of Appointment Coordinator, Dispatch & scheduling Training.
  • 1 day communicating Best Practices & Operational Inventories.
  • 1 day of Service to sales Personnel Training.
  • All days include Observation and Management Driven Training Tracking Reinforcement.
  • 1 hour every day progress overview management meetings included.
  • Monthly follow-up Progress Calls and Reporting (Optional & Additional).
  • 1 Day of monthly follow-up ( Progress Sharpening Process) Optional. Additional Daily Charges Apply.
  • 2 Day Evaluation (Qualification process. Mandatory before any program commences)
  • 3 Week Program
  • Provides 15 Days of Directive Management Training at your location
  • 1 Day Directive Management Driven process training (Process)
  • Minimal Acceptable Performance Training (Benchmarking)
  • 5 Days of Advisor Training & 1 Day of Technician Training
  • 4 Days of Appointment Coordinator, Dispatch & scheduling Training.
  • 2 day communicating Best Practices & Operational Inventories.
  • 3 day of Service to sales Personnel Training.
  • All days include Observation and Management Driven Training Tracking Reinforcement.
  • 1 hour every day progress overview management meetings included.
  • Monthly follow-up Progress Calls and Reporting (Optional & Additional).
  • 1 or 2 Day of monthly follow-up ( Progress Sharpening Process) Optional. Additional Daily Charges apply.

For serious minded dealers and managers needing improvement now, this is the area that will allow you to receive a Complimentary ½ day fixed operations analysis. This is available for qualified dealerships only! More in depth analysis may be required to fine tune the implementation processes. For more information on the initial Fixed Operations Process Evaluation and other services click here, and make your request, or please call Michael Roppo at 1-732-673-2507 or email him at mroppo@mironovgroup.com

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