Why Should You Consider Partnering With Us?

1. Is your parts delivery system providing the highest off-the-shelf parts availability to the shop (Time Sensitive)?
2. Are you Maximizing gross profit and net profit opportunities (understanding what the retention and numbers should be and how to do it)?
3. Are you Maximizing parts and labor sales (looking at opportunities)?
4. Are you creating an abundant amount of 1 line repair orders?
5. Are You Maximizing the sales and installation of special order parts by (appointment first and order second)?
6. Are you focused on Minimizing fixed operations expenses?
7. Are you Maximizing people’s ability to perform properly and in a time sensitive manner?
8. Are your service advisors selling value before the customer?
9. Do you have best practices set in place and are they being practiced on a repetitive basis?
10. Do you have a measureable best practice selling system and business plan to handle the current service market conditions?
11. Is the parts department Controlling the buildup of obsolescence?
12. Are you Ensuring inventory accuracy and the timely usage of it?
13. Do you have a real current business plan for improving your customer pay service business in these difficult times?
14. Do you establish weekly service sales objectives and hold the necessary meetings to review the requirements and results, with each and every service advisor on a daily basis?
15. Do you really practice a value added service selling system that promotes high value for the customer, customer retention which maximizes customer pay sales?
16. Does your current service management system measure, review and report the service and parts sales being generated on a daily basis, and communicate the results with the people who are responsible to generate them?
17. What methods of bench-marking and reporting are done on a daily basis with the people who work the service drive?
18. Do you have a 95% off the shelf fill rate being provided from your parts department?
19. When was the last time you provided (real) training to your service and parts advisory staff?
20. Is your shop productivity at or above 115%?
21. Is your absorption rate above 70?

If you answered no to one or more of the questions listed above, Automotive Domain Consulting Training & Business Development can help. Or click here to contact us today!